Keystone offices are closed Monday, May 27 in observance of Memorial Day.

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Privacy Policy

Keystone Collections Group is committed to creating a safe online experience for visitors to our website by respecting and protecting your privacy with the same care we utilize for all Keystone transactions. Keystone is strongly committed to your right to privacy. The following guidelines set forth our general privacy practices and principles that apply to information we collect through our services.

How We Collect Information

You provide Keystone with most of the information about you, your spouse, your dependents or your business when you use our services.  As required or authorized by law, businesses and governmental entities may also share information with us. Keystone does not automatically collect Personally Identifiable Information (PII) when you use our website. Keystone, however, does track certain information for statistical analysis using standard third-party software programs, including Google Analytics, to enhance the user experience.  For more information on how Google Analytics collects information you can visit https://www.google.com/policies/privacy/partners/.  Information collected may include your domain name, your IP address, the type of browser or operating system used to access this website, the internet address of the website from which you linked directly to this site, the pages you visit within Keystone’s website, and links made to other websites through this website.  Additionally, Keystone uses Salesforce, a trusted customer relationship management platform, to securely store and manage customer data. Your information, including contact details, may be stored in our Salesforce database. We take appropriate technical and organizational measures to ensure the security and confidentiality of your data within Salesforce. Access to this information is restricted to authorized personnel only, and we do not share your data with third parties except as necessary for providing our services or as required by law. By using our services, you consent to the storage of your data in Salesforce as outlined in this privacy policy.

Keystone uses tools, such as cookies, which are small pieces of information stored on a user’s computer to improve the user’s site experience. Keystone does not store confidential or sensitive information in cookies, and does not use cookies to track individual visitors to this site. The use of cookies is standard operating procedure for most websites. If you are uncomfortable with the use of cookies, most browsers permit you to opt out of cookie use.  KEYSTONE DOES NOT SELL PERSONALLY IDENTIFIABLE INFORMATION COLLECTED ONLINE. 

How We Use Information

Personal or financial information you provide is used for official purposes relating to the collection, administration, and enforcement of local taxes and governmental and authority fees.  Keystone does not share personally identifiable information with third parties for sales or marketing purposes, but restricts use to tax administration purposes.

How We Secure Information

Keystone is committed to treating personal and financial information about you responsibly. We are a leader in protecting confidential information. Keystone uses security technology and information management techniques to protect, audit and control the confidential information transferred on our website. Keystone procedures, employee orientation and communication programs are designed to protect taxpayer, business and government entity information. Keystone employs industry-standard encryption protocols, procedural safeguards and other reasonable measures to protect your information.

Disclaimer

For your convenience, the information on Keystone’s website may contain hyperlinks which direct you to websites created and maintained by other organizations or companies. It is not necessary for you to access these convenience links to use the Keystone website. If you choose to click a link that takes you to a website created or maintained by another company, you are leaving Keystone’s website and are subject to the privacy policies of the other website, which Keystone neither endorses nor warrants, as user recognizes and accepts.

These policies and principles are effective 01/01/2021 and may be amended from time to time.

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