Request Tax Certifications Online
Effective April 30, 2025, tax certifications must be requested online at taxcert.KeystoneCollects.com
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Can I verify that my employee paid or was withheld the taxes for which they are being garnished?
Keystone provides a user-friendly online service for viewing, paying, or responding to wage garnishment notices. You can access this service at Business.KeystoneCollects.com. New users must
What to do I do if I believe I already garnished the employee for this tax?
The employee may owe taxes for multiple delinquent tax types, tax years, or to different political subdivisions. The best way to manage all wage garnishments
Why has my employee received multiple wage garnishments?
The employee may owe taxes for multiple delinquent tax types, tax years, or to different political subdivisions. The best way to manage all wage garnishments
How do I respond to a wage garnishment for an employee that is seasonal or on leave?
If the employee is still on your payroll and earning wages, you are required to withhold and remit a maximum of 10% of their gross
How do I respond to a wage garnishment I received for a former employee that is no longer employed by my company?
If the employee has been terminated or is no longer employed, you must notify Keystone by visiting Business.KeystoneCollects.com where you can view, pay, or respond
How much money am I required to withhold for my employee for whom I received a wage garnishment?
Employers must withhold and remit not more than 10% of the employee’s gross earnings per pay period until the wage garnishment amount has been satisfied. You
I did not live at this address for all or part of the year(s) on the earned income tax (EIT) delinquent notice. Is there an easy way to show this?
Yes. Access Keystone’s e-Pay and select Respond to Notice to provide your W2/s for the year(s) on the delinquent notice. If you need assistance, please
I filed online last year but changed my email address since then. Can I e-file this year?
Yes. Access Keystone’s e-file. Once you log onto your account, select “Profile” at the top of the screen and follow the instructions.
My bill/account information is incorrect (e.g., address/last name). Can I request a correction?
Yes. Contact us and include your current account information along with your corrected information so that we can update your account accordingly. Alternatively, you may
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