Frequently Asked Questions

Are payment plans available?

Can I confirm the balance due for my tax bill?

Can I determine if I am exempt from the per capita or occupation taxes, and file my exemption request online?

Can I make payments locally?

How do I determine or confirm my local municipality or school district?

How do I request a tax overpayment refund on behalf of a deceased person?

I am a Phoenixville resident. How do I file a request for exemption from the per capita/occupation tax ?

I am retired and live in Phoenixville. Do I still have to pay the occupation tax?

I appealed my occupation Title with the Chester County Assessment Office. Do I contact Keystone for an update?

I lost my bill. Can you provide me with my invoice number so that I can make a payment online?

I moved out of the Phoenixville Area School District. Do I still have to pay the occupation and per capita tax?

I qualified for an income exemption last year from Phoenixville but received a bill for this year. Am I required to apply for the exemption again this year?

I received a delinquent notice for my Phoenixville occupation assessment tax, but the occupation title is incorrect. Can I fix it?

I received a delinquent occupation tax bill from Keystone. The original bill is not from Keystone but from another tax collector. Do I have to pay the delinquent tax to Keystone?

I received an occupation tax bill, but my spouse did not. Do we have to request a bill for my spouse?