Frequently Asked Questions
Find answers to our most frequently asked questions. To find the answer you need, define your search using the Search Settings.
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I lost my bill. Can you provide me with my invoice number so that I can make a payment online?
I moved and no longer live in this area. Why did I receive a per capita tax bill?
I never received my per capita and/or occupation tax bill. How would I know to pay it?
I received a delinquent per capita tax bill from Keystone. The original bill is not from Keystone but from another tax collector. Do I have to pay the delinquent tax to Keystone?
I received a per capita and/or occupation tax bill, however, the named taxpayer is deceased. How do I remove the taxpayer from the tax rolls?
I received a per capita tax bill, but my spouse did not. Do we have to request a bill for my spouse?
Is access to Keystone payment applications restricted outside of the United States?
Is the occupation tax different from the per capita tax?
Is the per capita tax different from the occupation tax?
May I pay my per capita tax bill online?
May I pay online using a credit card?
May I pay per capita taxes online for my spouse and other members of my family?
My bill/account information is incorrect (e.g., address/last name). Can I request a correction?
The wage garnishment notice I received states that the amounts owed are for my spouse, is this legal?
What is a wage garnishment?