Is Spanish language assistance available? Hay asistencia en Espanol disponible?
For assistance in Spanish, please call (724) 978-2866. Para recibir asistencia en español, por favor llame (724) 978-2866.
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I submitted documentation to dispute a delinquent earned income tax notice. When can I expect a response from Keystone?
Once you submit the documents required to dispute your tax notice, Keystone will begin the review process. After the review is completed, you will receive
I changed jobs during the year(s) on the earned income tax (EIT) delinquent notice. Is there an easy way to show this?
Yes. Access Keystone’s e-Pay and select Respond to Notice to provide your W2/s for the year(s) on the delinquent notice. If you need assistance, please
Are filing or payment extensions available for business privilege/mercantile tax?
Federal or state request for extensions do not apply to business privilege/mercantile tax. Payment must be made by the due date prescribed on the return.
I received a business privilege/mercantile tax invoice. What should I do if my rental property is no longer generating income?
If a rental property did not generate any rental income, the business or entity should still be filing a return, reporting zero (“0”) for gross
My business does not have gross receipts to report for business privilege/mercantile tax. Must I still file a return?
Yes. If a business has no gross receipts but is still in business within an area that enforces business privilege/mercantile tax, the business must file
I received an invoice for business privilege/mercantile tax, but my business is closed. How do I notify Keystone of this change?
Submit one of the following to Keystone Collections Group, PO Box 489, Irwin, PA 15642 a letter stating the date the business closed and/or state
My business was sold and I am no longer required to pay the business privilege/mercantile tax. How do I notify Keystone of this update?
If a business was sold to another owner/entity, submit one of the following to Keystone Collections Group, PO Box 489, Irwin, PA 15642: a copy
My business moved from an area that enforces a business privilege/mercantile tax. How do I notify Keystone of this update?
If your business moved from an area that enforces a business privilege/mercantile tax, submit a letter on company letterhead with the date the business moved
When and where do I file my business privilege/mercantile tax return?
Depending on the municipality or school district of your business location, the tax return can be due monthly, quarterly, or annually. Refer to the business
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